Last updated: 2026-09-06

Way Finders

1780 Main Street, Springfield, MA 01103

413-233-1600

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Waiting List Status: Open

About Way Finders

Contact Way Finders in Springfield, Massachusetts for Section 8 vouchers and public housing assistance. Phone: 413-233-1600. Waiting list status: Open. Programs: Section 8 (HCV).

As a Public Housing Authority (PHA), they play a crucial role in providing affordable housing solutions to low-income families, elderly individuals, and persons with disabilities in the Hampden area. Their primary focus is on Section 8 (HCV) programs, ensuring that eligible residents have access to safe, decent, and affordable housing options.

They currently manage various housing assistance programs and oversee approximately 2,250 housing vouchers to help eligible residents secure affordable housing in the private market.

Section 8 Payment Standards: Hampden County

HUD FY2026 Fair Market Rents. Your voucher from Way Finders covers up to:

Studio
$1,219
max/month
1 BR
$1,382
max/month
2 BR
$1,734
max/month
3 BR
$2,127
max/month
4 BR
$2,296
max/month

Source: HUD Fair Market Rents 2026 · huduser.gov

Things You Care About

  • How to contact Way Finders
  • Office location and directions
  • Available housing programs and services
  • Service area coverage: Serving Hampshire County (partial); Serving Hampden County (partial); Serving Franklin County (partial)
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Contact Information

Phone
413-233-1600

Office Location

Address
1780 Main Street, Springfield, MA 01103
City, State ZIP
Springfield, MA 01103
Service Area
Serving Hampshire County (partial); Serving Hampden County (partial); Serving Franklin County (partial)

Agency Details

PHA Code
TPC645
Primary Program Type
Section 8 (HCV)
Housing Vouchers
2,250

Location Map

Frequently Asked Questions

You can reach Way Finders at 413-233-1600.

The current waiting list status is: Open. Check this page regularly for updates as waiting lists can open and close frequently.

Way Finders serves: Serving Hampshire County (partial); Serving Hampden County (partial); Serving Franklin County (partial).

To apply for Section 8 housing assistance at Way Finders:
  1. Check if the waiting list is currently open
  2. Submit an application when the list opens
  3. Provide required documentation including proof of income and identification
  4. Wait for your application to be processed

Contact them at 413-233-1600 for specific application requirements.

Many housing authorities accept applications through an online portal when their waiting list is open. You can apply or check for an online application on the official Way Finders website: https://dev-wayfinders.pantheonsite.io/section-8-housing-choice-voucher-application. If no online form is available, contact them at 413-233-1600 to apply by phone or in person.

To check your Section 8 or public housing waiting list status with Way Finders:
  1. Log in to the applicant portal on their official website: https://dev-wayfinders.pantheonsite.io/section-8-housing-choice-voucher-application, if one is offered
  2. Have your application or confirmation number ready
  3. Or call 413-233-1600 and ask for your current position on the waiting list

Keep your contact details up to date so you do not miss a notice when your name comes up.

Office hours are not published for every housing authority. Most public housing authorities are open Monday through Friday during standard business hours, and closed on federal holidays. Call 413-233-1600 to confirm hours before visiting, and to confirm the office at 1780 Main Street, Springfield, MA 01103 is open.

The federal Fair Housing Act prohibits discrimination in housing because of race, color, national origin, religion, familial status, gender, and disability. The Fair Housing Act ensures that all persons receive equal housing opportunity. For more information about the Fair Housing Act and your rights, visit the Department of Housing and Urban Development .